Расширенный диплом по международной программе управления гостиницами

Advanced Diploma in International Hotel Management Program
(With an emphasis on Culture Studies)

Background

This is a 12-month full time program. The objective of this program emphasizes the importance of cultural expectations in the measurement of quality service in the global hospitality industry. It aims at providing students/managers-to-be with the necessary knowledge and understanding of the cultural components in the services offered by the high standard (luxury) hotels worldwide. 

The creation of this program was initially aimed for hotel executives to gain a better understanding of their client base, and to provide better service. The Culture Studies portion of this program has expanded as an excellent field of study for young professionals; it helps them gain insight into the customs and traditions that will prepare them for their careers.

Applicants to this program should have completed the 12-course Hospitality Management Diploma program from the Educational Institute of American Hotel and Lodging Association (EI AH&LA) or with qualifications equivalent to the EI AHLA diploma, have had certain hospitality industry related work experience, and be approved by the Academic Committee from IHMC.

Academic Study Component

The academic study portion of this program consists of twelve courses, categorized into two groups. The courses are delivered on a modular basis. Each of the 12 courses is three weeks in duration:

Group A:

Seven Culture Studies courses, in Art, Travel, Entertainment, Style, Cuisine, Film and Leisure respectively, will be taught as the cultural study portion.

Travel
  • Hotels: Where rating the hotel experience brings knowledge of luxury and design that help understand the demands of world travelers.
  • Architecture Styles: What it means to find out how a specific building was made and the techniques that determine the age of similar styles.
  • World Heritage Sites: Why the United Nations determination of a world heritage site supports and drives the tourism and leisure industry.
Cuisine
  • Introduction to World Cuisine: When the introduction to basic cooking techniques, food safety and cooking terms is essential to better living.
  • Contemporary Cuisine: Where current food trends are going and the Far East influenced cuisine with the advent of Fusion and Pan-Asian cuisines.
  • Classical Cuisine: What the study of French and Italian cuisines and their far-reaching global influence have sustained for many generations.
Leisure
  • Wine Appreciation: What the introduction to grape varietals, wine tasting, and the pairing of wine with certain foods require to become more confident.
  • Spas and Resorts: Why discerning between various levels of resort and spa environments is important and the ways they vary significantly.
  • Restaurants: Who has the hottest restaurants today and what makes them great beyond the phenomenon of celebrity chefs.
Entertainment
  • Dance: What the cultural importance for dance is and the significance it has for certain age groups to maintain a consistent appreciation.
  • Theatre: When the understanding of film is applied to theatre and how it also affects other arts such as set design all the way to the selection of the principal actors.
  • Music: Where music is played and the central role in it occupies in defining culture and lifestyles for a global economy.
Style
  • Fashion: Who in the history of fashion provides the creativity and knowledge for dressing appropriately in the principal cities around the world.
  • Luxury Goods: What sophisticated technologies from the marketplace meet to create a demand for nonessential goods.
  • Design: Why the importance of the marketplace requires well designed products and new technologies to create them.
Art
  • Classical Art: Why the art forms of the ancient world come together and create a vast appreciation of diverse civilizations.
  • Contemporary Art: Who the specialists are that make up this professional community and the infinite ways they influence our lives.
  • Museums & Auction: When the importance of the museum creates a valuable quantifiable industry that is at work in the fine art auction marketplace.
Film
  • Hollywood: Where the North America film industry makes a global influence and how it develops techniques to identify its strategies.
  • European Cinema: Why the impact of the Hollywood blockbuster affects other western cultures and most significantly Europe.
  • World Cinema: What the films from diverse cultures provide toward a better understanding of more complex societies.
Group B:

Five EI AH&LA courses as follows:

Supervision in the Hospitality Industry 250
Module materials cover the practical approach for dealing with people in a hospitality work environment. Topics covered include effective communication, orientation and training, managing productivity, coaching, discipline, team building, managing conflict, and professional development.

Managing Front Office Operations 333
Module is designed to teach students to understand, organize, perform, and evaluate the front office functions that are critical to the success of a hotel. Course covers information about numerous aspects of front office operations. it examines complex relationships between departments, technological advances, and unique front office tools. 

International Human Resource Management in the Hospitality Industry 358
This course addresses human resource issues from the unique perspectives of twenty countries that have a major hospitality industry presence. From China to the United States, the text examines cultural differences that affect the workplace, societal work values, labor market issues, and the legal environment in each country as it relates to the hospitality industry.

International Hotel Management 428
Today's hospitality managers must understand the international business world-no matter where their operations are. During this module students learn how to plan, develop, and manage hotels in the rapidly changing global arena. This course features extensive coverage of cultural diversity issues and strategies for attracting guests from around the world and meeting their unique needs. 

Plus one more elective EI AH&LA course.

Students who have completed any of the above five courses in the program they previously attended at an AH&LA recognized institute may transfer the credits in to this Advanced Diploma Program. In this case, the students may choose to take the same number of other AH&LA courses of their interests instead, and may receive another certification from AH&LA at no extra cost. Students are required to discuss with the IHMC Registry for their individual study plans.

Co-op Work Experience Component

This IHMC Advanced Diploma in International Hotel Management Program is a Co-op program. The term "Co-op" is defined by the Canadian Association for Co-operative Education as follows:

"Co-operative Education Program means a program which alternates periods of academic study with periods of work experience in appropriate fields of business, industry, government, social services and the professions in accordance with the following criteria:
    i. each work situation is developed and/or approved by the co-operative educational institution as a suitable learning situation;

    ii. the co-operative student is engaged in productive work rather than merely observing;

    iii. the co-operative student receives remuneration for the work performed;

    iv. the co-operative student's progress on the job is monitored by the co-operative educational institution;

    v. the co-operative student's performance on the job is supervised and evaluated by the student's co-operative employer;

the time spent in periods of work experience must be at least thirty per cent of the time spent in academic study."

Students who have registered with and are qualified for this Co-op program will take a full-time co-op work term after their completion of the first section of the academic studies, namely completion of the Culture Studies courses, from the 22nd week to the 36th week of their program duration, then continue their academic study for the AH&LA courses. Minor adjustments may be made under the arrangement between the employer and IHMC in a student's co-op work schedule based on a position's availability. 

Credentials

Upon completion of this program, graduates will receive: